Call Centre Opening Times


Summer Holidays: Closed 9th-13th July 2018

Call us now on 0121 271 0221

Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 3:45 pm

Closed for Lunch 12:45 pm - 1:30 pm

Talk to the Experts

We have experts on call to answer your questions. They're specialists in all types of stoves, flues and and stove installation as well as electric fires.

If you're trying to figure out all the pieces you need to install your stove, give our team a call to talk you through everything you need.

Customer Care

If you're having problems with an Order or a fire you've bought from us. Please pick up the phone and give us a call. We'll be happy to help you out.