Call Centre Opening Times

Call us now on 0121 271 0221

Email us

Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 3:45 pm

Closed for Lunch 12:45 pm - 1:30 pm

Christmas Hours: Closing 12.45pm Thursday 20th December. Re-opening 9am Wednesday 2nd January 2019. For delivery before Christmas orders should be placed by midnight Sunday 16th December. 

Talk to the Experts

We have experts on call to answer your questions. They're specialists in all types of stoves, flues and and stove installation as well as electric fires.

If you're trying to figure out all the pieces you need to install your stove, give our team a call to talk you through everything you need.

Customer Care

If you're having problems with an Order or a fire you've bought from us. Please pick up the phone and give us a call. We'll be happy to help you out.