0121 271 0221
Premium Fire Cement is a ready to use putty consistency product which withstands the heat. It is resistant up to 1250oC. The cement can be used in repairing fire bricks, fireplaces, boilers, etc.
- For sealing and jointing internal flue pipes
- Repairing small cracks and damage on firebricks
- Repairing firebacks
- Seals and small repairs on fireplaces, gas cookers, stoves and ranges, central heating systems and boilers.
Preparation
For maximum adhesion, remove all dirt, dust and rust, and make sure the area is thoroughly clean.
Premium Fire Cement should be used straight from tub. Apply with a trowel, knife or hand and work well into the area. Fine joints can be made. As soon as possible, gently heat dry the repaired surfaces, gradually raising the heat to full operating temperature over 3-4 hours. Apply further cement to any fine cracks which may appear.
Storage:
Keep any unused material dry and store in a cool dry place away from children and pets. In case of contact with skin and eyes rinse immediately with plenty of water and seek medical advice. After contact with skin, wash with water. Wear suitable gloves and eye face protection. Keep out of reach of children.
Limitations:
- Not for use in prolonged contact with water – use Heatproof Screed or Outdoor Oven Cement for external applications
- Not for use as a mortar – use Vitcas Heatproof Mortar
- Not for use as a render – Use Vitcas Fireplace Render
Disclaimer:
These instructions and recommendations define the material and the method of use but cannot be considered as a substitute for the skills, training and qualifications of the contractor.
In addition to these recommendations, the requirements of the building regulations, the recommendations of the appliance manufacturer and general health & safety considerations may be applicable.
Vitcas Ltd guarantees the quality of the products but has no control over the way in which the products are used. If there is any doubt the customer is advised to carry out his own trials of the materials before starting the work.
Free UK mainland delivery on all orders over £300
We offer delivery of all in-stock items to UK mainland addresses within 3-5 working days. Free delivery is applied to orders over £300 and orders below £300 have a small shipping and handling fee applied. The maximum shipping fee for orders under £300 is £25 and the lowest you will pay is £5.50 for orders under £300.
How delivery works
Our products vary in size from small parts and accessories to large appliances. On that basis, we have to tweak our delivery method based on your order. Depending on the size of the items you buy, they could be delivered by Royal Mail, DHL or a pallet delivery service.
Within a day or two of placing your order, you will receive a dispatch email confirming that your order will soon be leaving us on its way to you. Your dispatch email will contain details about the delivery method(s) we’ll be using for your order and, where appropriate, information on how to track your order or confirm with us a precise delivery day.
Typical delivery of wood-burning stoves and other appliances
All wood-burning stoves are delivered by pallet within 3-5 days of your order being placed (subject to stock availability). We understand that it is important to have a clear idea of when to expect the delivery so that you can make arrangements to receive your new appliance.
You will receive information on how to confirm your delivery date by email once the order has been dispatched. Unfortunately, due to the nature of these deliveries, it is impossible to give a precise delivery date earlier than this.
Please keep in mind that pallet delivery is available to the kerbside only. Drivers are unable to carry items into the property, across uneven terrain or up steps, so please make provisions to move the appliance or pallet to your preferred storage location on the day of delivery.
Offshore and island deliveries
Unfortunately, we are unable to deliver to postcodes beginning with BT or to any address in Ireland. For orders that are to other offshore or outlying UK addresses, please contact us by email or phone via the details below to check delivery costs.
Out-of-stock orders
Are you interested in an item that is currently out-of-stock? Please contact us by email or phone via the details below for an estimate of how soon the item would be delivered to you.
Any delivery questions?
If you’ve got questions relating to the information above or any other queries about delivery, feel free to call us on 0121 271 0221 or email sales@gr8fires.co.uk.
Cancellation/Returns
1. If you wish to cancel your order:
you can notify us by email tosales@gr8fires.co.ukbefore we have dispatched the goods to you;where goods have already been dispatched to you, emailsales@gr8fires.co.ukand return the goods to us in accordance with clause 2 below.
2. You can return goods you have ordered from us for any reason at any time within 14 working days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you unless they are delivered damaged, faulty or not as described.
3. A full refund of the amount paid will be given as soon as possible after an order is cancelled.
4. The rights to return the goods to us as referred to in clause 2 will not apply in the following circumstances: -
to any products that we have made or customised specifically for you
The provisions of clause 4. does not affect your statutory rights.
If you fail to take reasonable care of the goods before they are returned to us, and your actions result in damage or deterioration, we may charge for the reduction in value.