Free UK mainland delivery on all orders

We offer delivery of all in-stock items to UK mainland addresses within 3-5 working days. Free delivery is applied to orders over £300 and orders below £300 have a small shipping and handling fee applied. The maximum shipping fee for orders over £300 is £25 and the lowest you will pay is £2.99 for orders under £300.

How delivery works

Our products vary in size from small parts and accessories to large appliances. On that basis, we have to tweak our delivery method based on your order. Depending on the size of the items you buy, they could be delivered by Royal Mail, DPD or a pallet delivery service.

Within a day or two of placing your order, you will receive a dispatch email confirming that your order will soon be leaving us on its way to you. Your dispatch email will contain details about the delivery method(s) we’ll be using for your order and, where appropriate, information on how to track your order or confirm with us a precise delivery day.

Typical delivery of wood-burning stoves and other appliances

All wood-burning stoves are delivered by pallet within 3-5 days of your order being placed (subject to stock availability). We understand that it is important to have a clear idea of when to expect the delivery so that you can make arrangements to receive your new appliance.

You will receive information on how to confirm your delivery date by email once the order has been dispatched. Unfortunately, due to the nature of these deliveries, it is impossible to give a precise delivery date earlier than this.

Please keep in mind that pallet delivery is available to the kerbside only. Drivers are unable to carry items into the property, across uneven terrain or up steps, so please make provisions to move the appliance or pallet to your preferred storage location on the day of delivery.

Offshore and island deliveries

Unfortunately, we are unable to deliver to postcodes beginning with BT or to any address in Ireland. For orders that are to other offshore or outlying UK addresses, please contact us by email or phone via the details below to check delivery costs.

Out-of-stock orders

Are you interested in an item that is currently out-of-stock? Please contact us by email or phone via the details below for an estimate of how soon the item would be delivered to you.

Any delivery questions?

If you’ve got questions relating to the information above or any other queries about delivery, feel free to call us on 0121 271 0221 or email sales@gr8fires.co.uk.

Spread the cost with our simple finance deals including 0% APR 

With our easy finance deals you could get this product now, then spread payments over 1 year for 1 YEAR INTEREST FREE at 0% APR.

Your new stove is a long-term investment that will save money and keep your home warm for years to come.

That’s why we feel it’s important that you don’t sell yourself short at this stage. Remember, your stove will be taking price of place in your property, so it makes sense to get the one you really want.

Sometimes life doesn’t wait until you’ve had the chance to save. So, rather than settling for a stove you can afford to pay for up front, why not spread the cost and start saving on your energy bills straightaway?

Terms and conditions apply. *

How does it work?

Finance is available on any basket purchase over £350 with just a 10% deposit and receive 1 YEAR INTEREST FREE at 0% APR.

Alternatively you can choose to pay the balance over a longer term of 2 or 3 years** – whatever makes most sense for you.

Get more information on how it works or just give us a call on 0121 271 0231 for a chat to see if you qualify for a great finance deal.

Why buy with finance?

• Spread the cost over 1, 2 or 3 years

• Get 0% APR when spreading the cost over 1 year

• From £11.69. per month e.g The Mazona Crete 5kW paid over a three-year period***

• Monthly Payments by direct debit

• Minimum 10% deposit

• Buy the stove you want now, pay later