Delivery Information

How Will My Stove Be Delivered?

It will be delivered on a pallet. All our pallet deliveries are to kerb side on a large truck with a tail lift.

This means that although the driver will endeavour to get the pallet as close as they can to your house, they will be un-able to get into your house, up steps or over uneven terrain.


What are your Delivery Times?

We aim to ensure delivery of all in stock items within 3-5 working days. Please email our sales team at or phone 0121 2710 0221 for an expected delivery time for out of stock items.


Will summer holidays affect my order delivery time?

Summer Holidays: Closed 9th-13th July 2018. This may delay your order being dispatched. Please contact our sale office for more information.