Delivery Information

How Will My Stove Be Delivered?

It will be delivered on a pallet. All our pallet deliveries are to kerb side on a large truck with a tail lift.

This means that although the driver will endeavour to get the pallet as close as they can to your house, they will be un-able to get into your house, up steps or over uneven terrain.


What are your Delivery Times?

We aim to ensure delivery of all in stock items within 3-5 working days. Please email our sales team at or phone 0121 2710 0221 for an expected delivery time for out of stock items.