Frequently Asked Questions Click on a question to reveal the answer.

1. Do your prices include VAT? Yes all prices shown on the gr8fires website include VAT last updated - 2009-06-26 15:19:06 2. How can I contact you by telephone? Being an internet based shop and to keep our prices to our customers as low as possible we are better able to answer any enquiries by email. You can contact us by using our contact form or by emailing sales@gr8fires.co.uk or by post at: GR8 Fires Unit 19 Ariane, Lichfield Road Industrial Estate, Tamworth, B79 7XF Staffordshire last updated - 2009-06-26 15:20:36 3. I'm an AOL user, will I be able surf this site properly using my AOL browser? You can surf the site and view products, however you will not be able to navigate our checkout properly. To avoid frustration with our checkout, try making your purchases using an alternative browser like Firefox, Explorer or Opera. last updated - 2009-09-28 20:56:51 4. What are your delivery times? We aim to ensure delivery of all in stock items within 3-5 working days. Please email our sales team at sales@gr8fires.co.uk for an expected delivery time for out of stock items. last updated - 2009-10-08 22:47:18